FirstRate5
Complete this course 100% online, at your own pace, and on your schedule. With no live classes or face to face sessions, you can upskill without interrupting work or personal commitments.
FirstRate5® Training
FirstRate5® is a powerful, industry‑recognised software tool used by designers and Thermal Performance Assessors to deliver accurate, compliant NatHERS energy ratings with confidence. Featuring an intuitive graphic user interface, FirstRate5 allows you to create energy models quickly and efficiently by tracing directly over residential floor plans—making it ideal for both new and experienced practitioners.
Powered by the Chenath calculation engine, FirstRate5 accurately estimates a home’s annual heating and cooling loads, providing reliable performance data to support compliance with the National Construction Code (NCC). Beyond compliance, the software is also widely used as a design optimisation tool, enabling you to test design variations, improve thermal performance outcomes, and deliver higher‑quality, energy‑efficient homes for clients.
By completing the FirstRate5 Software Training with Education in Building you’ll gain practical, job‑ready skills through hands‑on modelling exercises based on real‑world residential scenarios. Our training is delivered entirely online by NatHERS‑endorsed industry experts, ensuring you learn best‑practice modelling techniques that meet current regulatory standards.
On successful completion, you’ll achieve the following nationally recognised units of competency, equipping you to confidently assess both standard and complex residential buildings:
- CPPHES4004 – Conduct thermal performance assessments of residential buildings
- CPPHES5001 – Conduct thermal performance assessments of complex residential buildings
This qualification pathway strengthens your professional credibility, expands your service offering, and positions you to work confidently as a Thermal Performance Assessor anywhere in Australia.

The Course
Complete this course 100% online, at your own pace, and on your schedule. With no live classes or face to face sessions, you can upskill without interrupting work or personal commitments.
Learn through short, practical pre recorded tutorials delivered via the EIB Learning Management System, created by experienced, NatHERS endorsed trainers. Revisit lessons anytime to build confidence and mastery.
You’ll complete assessments progressively, receiving expert feedback along the way so you always know you’re on track. Plus, with ongoing student support from NatHERS endorsed trainers, help is available whenever you need it.
Flexible. Supported. Industry focused.

Advanced Modelling Skills
The FirstRate5 Complex Modelling course takes your skills further, delivering advanced training in the latest FirstRate5 software for complex residential modelling. You’ll gain practical expertise in advanced split zones, modelling elements, and high level assessment techniques.
Built for experienced assessors, this course deepens your understanding beyond introductory and intermediate training—boosting confidence, accuracy, and efficiency. The result is stronger capability and immediately transferable skills you can apply directly in your professional energy rating work.
Prerequisites
To undertake the FirstRate5 software training, you are expected to:
- Effectively read and extract information from residential building plans, drawings, and specifications
- Manage your own work, professional development, and ethical behaviour to a satisfactory standard
- Use a personal computer confidently, including word processing, spreadsheets, email, and internet search tools
- Demonstrate an appropriate level of literacy and numeracy
- Demonstrate effective interpersonal communication skills
What is Included?
This training takes you through the entire FirstRate5 assessment process from start to finish, with practical, step‑by‑step demonstrations covering:
- Introduction to FirstRate5 software
- FirstRate5 manual and supporting reference materials
- Modelling of a single‑storey residential dwelling
- Modelling of a double‑storey residential dwelling
- Modelling of a split‑level residential dwelling
- Modelling of an apartment or residential townhouse
- Modelling of a dual‑occupancy residential dwelling
- Producing NatHERS certificates
All software, reference materials and manuals are provided as part of the course.
FirstRate5 Software Course with EIB
Standard Online training course, including software:
$1685
*Conditions apply
Testimonials
Hear directly from students who have completed our training and gone on to work within the energy rating industry. Their experiences reflect the quality of our delivery, the relevance of our course content, and the practical skills gained throughout the program.

The trainers, particularly Rudy, offered helpful feedback and answered all my questions. I learnt a lot in the practical element of the course because of this.

I enjoyed the online tutorials, supporting information, and support from training providers.

I liked the practical FR5 modeling in the final assessment. It made me feel prepared for real NatHERS assessor work and QA requirements. The step-by-step course structure and clear NCC explanations were the best. The self-paced format let me fit study around work.

The training tutorials were very helpful, particularly in understanding the software and completing the practical assessments. The trainers, Mike and Rudy, were knowledgable and supportive, and their feedback helped me improve my understanding throughout the course.

The trainers were very knowledgable and guided me when I was struggling or needed clarity.

The EIB team were always helpful whenever I requested any support or guidance. Their responses were prompt, professional and the right advice at the right time.

It has been an absolute pleasure dealing with EIB – I can highly recommend the training I just completed, it was an excellent and very professional experience.

I really appreciated that the training team first assessed the students’ qualifications and background before creating a study plan. This approach helped ensure that the course content was tailored to the actual needs of each student.

I like the reviews and getting feedback. It gives me an understanding of how I can improve and how things are applier in the real world. Going forward it should make me a better assessor for our customers.

Thanks EIB!
Fantastic!
Thank so much to you & your team for your assistance, I have really enjoyed your course & would definitely recommend it to colleagues should the opportunity arise.

Thank you so much for your guide and everything did during the course.
I will recommend your EIB institute everyone who willing to do this course or any other related courses.

Thank you for this and may I say that I’m glad I decided to the training with you.
Your procedure and videos are outstanding.
Thank you

Very excited to receive this Certificate!
I have thoroughly enjoyed working through the Course and its Challenges. Mike and the EIB team have always been professional, approachable and helpful. It’s a ‘Credit’ to EIB.
I look forward to continuing to work with EIB and HERA in my future endeavours as an Accredited Assessor.

I liked the video based learning the most, because the videos provided clear and complete explanations about the software.

Thanks for everything. Really excited and happy to complete the course. Appreciate your help and advice along the way. Cheers!

Thank you for assisting me, I learn a lot to your online course and I really glad now I received my certificate. Have a great night. Thanks.

As I work full time, having this being an online course, where I complete it at my own pace, was highly advantageous.
Having videos that I could watch along whilst completing assessments were helpful.

Thank you very much for all the help and assistance.
I appreciate the time you put in and willingness to look at my work.
Thank you very much.


Clear step-by-step online guidance from an experienced trainer.
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