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HERO

Complete this course 100% online, at your own pace, and on your schedule. With no live classes or face to face sessions, you can upskill without disrupting work or personal commitments.

HERO Software Training

This hands‑on software modelling course takes you through the full residential dwelling assessment process from start to finish using NatHERS‑accredited HERO software.

Learn directly from NatHERS‑endorsed trainers as you apply software functions and proven modelling methods for complex building types, construction systems, and materials. You’ll also run simulations to assess thermal performance and confirm compliance with current regulatory requirements.

On successful completion, you’ll gain the following nationally recognised units:

  • CPPHES4004 – Conduct thermal performance assessments of residential buildings
  • CPPHES5001 – Conduct thermal performance assessments of complex residential buildings

Completion of these units also enables existing assessors to use HERO as an accredited NatHERS tool—a unique outcome not offered by other HERO software providers.

This training goes deep into the latest version of HERO, equipping you with the skills to model complex residential dwellings, including split zones and advanced elements.

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The Course

Complete this course 100% online, at your own pace, and on your schedule.

With no live classes or face-to-face sessions, you can upskill without disrupting work or personal commitments. Learn through practical, pre-recorded tutorials delivered via the EIB Learning Management System, created by NatHERS-endorsed trainers. Progress through the course with step-by-step assessments, expert feedback, and ongoing trainer support whenever you need it.

Flexible. Supported. Industry-ready.

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Key Principles

  • Passive design fundamentals
  • Thermal performance of key building materials
  • Interpreting thermal performance ratings
  • Modelling complex buildings and non‑standard materials
  • Climate‑appropriate construction methods
  • Advanced modelling of multi‑level designs, shading, and voids
  • Applying software functions for complex residential assessments
  • Passive design fundamentals
  • Thermal performance of key building materials
  • Interpreting thermal performance ratings
  • Modelling complex buildings and non‑standard materials
  • Climate‑appropriate construction methods
  • Advanced modelling of multi‑level designs, shading, and voids
  • Applying software functions for complex residential assessments

Prerequisites

To get the most from this training, you should have:

  • A working familiarity with NatHERS Technical Notes
  • Experience reading and interpreting residential building plans, drawings, and specifications
  • Confidence using a computer for everyday tasks, including email, documents, spreadsheets, and internet research
  • A practical level of literacy and numeracy to support learning and assessment activities

If you’re already working in the building, design, or energy assessment space, you’ll be well placed to succeed in this course.

HERO Software Modelling Course with EIB

Standard Online training course, including software:

$1685

*Conditions apply

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Testimonials

Hear directly from students who have completed our training and gone on to work within the energy rating industry. Their experiences reflect the quality of our delivery, the relevance of our course content, and the practical skills gained throughout the program.

The trainers, particularly Rudy, offered helpful feedback and answered all my questions. I learnt a lot in the practical element of the course because of this. 

– Eleni. NSW.

I enjoyed the online tutorials, supporting information, and support from training providers.

– Jarrod. VIC.

I liked the practical FR5 modeling in the final assessment.  It made me feel prepared for real NatHERS assessor work and QA requirements. The step-by-step course structure and clear NCC explanations were the best. The self-paced format let me fit study around work.

– Khalid. NSW.

The training tutorials were very helpful, particularly in understanding the software and completing the practical assessments. The trainers, Mike and Rudy, were knowledgable and supportive, and their feedback helped me improve my understanding throughout the course. 

– Smitha. NSW.

The trainers were very knowledgable and guided me when I was struggling or needed clarity.

– Hamish. QLD.

The EIB team were always helpful whenever I requested any support or guidance. Their responses were prompt, professional and the right advice at the right time.

– David. VIC.

It has been an absolute pleasure dealing with EIB – I can highly recommend the training I just completed, it was an excellent and very professional experience.

– Natascha. NSW.

I really appreciated that the training team first assessed the students’ qualifications and background before creating a study plan. This approach helped ensure that the course content was tailored to the actual needs of each student. 

– Jonalyn

I like the reviews and getting feedback.  It gives me an understanding of how I can improve and how things are applier in the real world.  Going forward it should make me a better assessor for our customers.

– Steven. VIC.

Thanks EIB!

Fantastic!

Thank so much to you & your team for your assistance, I have really enjoyed your course & would definitely recommend it to colleagues should the opportunity arise.

– David. NSW.

Thank you so much for your guide and everything did during the course.

I will recommend your EIB institute everyone who willing to do this course or any other related courses.

– Chandana. VIC.

Thank you for this and may I say that I’m glad I decided to the training with you.

Your procedure and videos are outstanding.

Thank you

– Walter. QLD.

Very excited to receive this Certificate! 

I have thoroughly enjoyed working through the Course and its Challenges. Mike and the EIB team have always been professional, approachable and helpful. It’s a ‘Credit’ to EIB.

I look forward to continuing to work with EIB and HERA in my future endeavours as an Accredited Assessor.

– Casey. NSW.

I liked the video based learning the most, because the videos provided clear and complete explanations about the software.

– Tara. NSW.

Thanks for everything. Really excited and happy to complete the course. Appreciate your help and advice along the way. Cheers!

– Yang. WA.

Thank you for assisting me, I learn a lot to your online course and I really glad now I received my certificate. Have a great night. Thanks.

– Belco. VIC.

As I work full time, having this being an online course, where I complete it at my own pace, was highly advantageous. 

Having videos that I could watch along whilst completing assessments were helpful. 

– Steven. VIC.

Thank you very much for all the help and assistance.

I appreciate the time you put in and willingness to look at my work.

Thank you very much.

– Adam. TAS.
– Walid. NSW.

Clear step-by-step online guidance from an experienced trainer.

– Steve. VIC.

Start Your Career in Energy Assessment

Gain the skills and accreditation needed to assess the energy performance of Australian homes.

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